How can a CRM system benefit my business?
Posted by Melanie Howell on Mon, Mar 29, 2010
CRM software can have many functions in a business. Some of the common functions include sales force automation which allows you to analyze the entire sales cycle and successfully manage your sales pipeline, keep track of marketing activities so you can target the right customer at the right time, customer service support so you can make the most of every customer interaction, maximizing business opportunities and customer satisfaction, integrating different departments of a business so you have a record of all the interactions in one place and the list could go on.
Kelly Hamman, CRM Specialist from Integrated Business Solutions will be conducting a CRM webinar on April 14th and 21st at 12pm ET outlining the uses and benefits of using CRM in a business and examples of implementations at current customer accounts and the changes they have seen in their business.
Check out one of our CRM success stories where we did an implementation for Rainbow Symphony - Manufacturer of 3D paper glasses and the time and monetary savings they experienced by integrating Sage CRM with their accounting system and eCommerce system.
"Since the new work flow has been in place we have tripled (3X increased) our order processing capacity and the redundancy in our system has almost been eliminated" Mark Margolis, Owner, Rainbow Symphony, Inc.
Join us for our Sage CRM webinar on April 14th or the 21st at 12pm ET. We hope to see you there.